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In November 2021, Cisco’s World Advocacy group hosted the primary ever Cisco World Advocate Awards occasion. We celebrated the top-performing buyer and companion advertising advocates in Cisco’s advocacy communities throughout ten classes—placing the highlight on the superb work they proceed to do for Cisco. We’re excited to deliver you a particular Gateway Triangle podcast collection, the place we get to know our World Advocate Award winners and listen to their tales!
John Pell, an Advisory Resolution Marketing consultant at ServiceNow, joined us for this particular episode. John gained the CX Ambassador of the 12 months Award in 2021 for his work with the Cisco CX group. John has beforehand labored side-by-side with Cisco to improve his prospects’ Contact Middle platform to construct and migrate from their previous platforms to new ones. John’s work now revolves round serving to new and present prospects uncover their enterprise wants and implement ServiceNow’s software program to assist them accomplish their objectives. One mission that caught our consideration was constructing a program that helped employees adapt to the pandemic.
As John defined, “One of many issues that ServiceNow did final yr was construct a COVID vaccination program. We had been capable of automate the reserving system that allowed the general public to go in and schedule a vaccination.”
ServiceNow additionally works to construct protected office applications that enable employees to soundly work from the workplace. John’s work is powering Hybrid Work for his firm and his prospects. Probably the most spectacular half is that they’re executing on these initiatives in a matter of weeks!
The worth of advocacy with Cisco
John clearly excels in his work, however he’s additionally a standout advocate for Cisco. He shared with us that he indicators in to the Cisco advocacy neighborhood as a part of his morning routine to take a look at content material that’s related to him. He says that he finds info there that he wouldn’t have in any other case discovered about, which is superb to listen to. John additionally provides excellent worth again into our neighborhood together with his considerate and insightful suggestions. He offers information to his friends and actually fosters a way of neighborhood.
“One of many issues that I discover most participating and helpful about Cisco’s advocacy neighborhood is the best way that it collates the data of Cisco merchandise,” John defined. “It’s the best way that it’s introduced in that bite-sized format. It’s the truth that you’ll be able to drop in and spend 5 minutes to be taught one thing invaluable. If this wasn’t there as a platform to have interaction with, I wouldn’t have discovered about some essential info.”
If you realize John, then it’s no shock that he gained an award with us. We’re so joyful to have fun his work! Tune in subsequent time for extra from our Cisco World Advocate Awards 2021 winners!
Watch extra advocate interviews
You would possibly take pleasure in this interview with Andrea West, our buyer advocate.
Be a part of us!
For these Cisco prospects who haven’t but joined our Cisco Insider Advocates neighborhood, think about doing so. You’ll have the ability to:
- Join with friends in a gamified, on-line neighborhood
- Have a chance to fulfill with Cisco’s executives
- Share your suggestions, questions, and greatest practices
- Get entry to ‘insider’ content material and assets
- Develop your skilled and private model
- Amplify your organization’s success story with Cisco know-how
Able to get began? Head over to the
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